JJ's Custom Hand Tied Jigs

JJ’s Custom Hand Tied Jigs values its relationship with our customers and takes pride in the quality and craftsmanship of our products. If for any reason you are not completely satisfied with our jigs or other products, we offer 100% satisfaction guarantee. Return merchandise within 30 days of delivery for exchange or refund. This does not apply if product has been negligently used, altered, damaged in accident or normal wear and tear. Note: The original shipping charges in your purchase are generally not refundable as part of your return, unless the item was defective or was not as described or pictured upon delivery. Returns by mail: Merchandise may be returned by mail to the address below, at customer expense. We will process your return and issue a refund less original shipping charge as soon as we receive your package. Please use a trackable and insured shipping method. You will receive an email confirmation once your return has been processed. JJ’s Custom Hand Tied Jigs Attn: Return Processing P.O. Box 3725 Pueblo, CO 81005 If you do not have the original packing slip, please include the following information with your return: Name and billing address The original purchase prices Approximate date of purchase Additional delays may occur. You will receive an email confirmation once your return has been processed. Arrived defective items: If item was delivered defective or was not as described or pictured contact our Customer Service within 7 days of delivery. Please supply the following: Order Number Item Number E-mail address Phone Number Photo of item Once received will be reviewed for merchandise to be returned by mail with prepaid return label. We will process your return and issue a refund as soon as we receive your package.